Covid-19

Practice Update 19th July 2021

Following the most recent government announcement we would like to make our patients aware that face coverings and social distancing measures will still remain in place at all Dental Practices.

We are able to see patients for all treatments including essential Dental Examinations and Hygiene visits.

We have all the necessary PPE and protocols in place to ensure the Dental Practice is safe.

Your health and the health of our staff is our top priority.

All of our staff members have now been fully vaccinated.

If you have an appointment you will be contacted in the days before to complete the following triage questions.

Covid-19 Screening Questions:

1.  Do you have any of the following symptoms:

• High temperature or fever?
• New, continuous cough?
• A loss or alteration to taste or smell?
• Any Flu/Cold symptoms?

2.  Have you or any member of your household/family had a confirmed diagnosis of COVID-19 in the last 10 days?

3.  Are you or any member of your household/family waiting for a COVID-19/SARS-CoV-2 PCR test result?

4.  Have you travelled internationally in the last 10 days to a country that is on the government red list?

5.  Have you or any member of your household/family been advised to isolate by any NHS organisation in the last 10 days?

If YES, applies to any of the above questions treatment will be rescheduled providing this is not detrimental to your patient care.

Do you have any dental problems? Pain, sensitivity, broken teeth?

Do you have a gag reflex? e.g when having xrays taken

Are you happy with the colour, appearance, shape of teeth?

Your visit will be slightly different to before so we wanted to make you aware of these changes.

Pre-Arrival information:

•     The front door will be locked

•     Arrive at your appointment time and wait outside/or in your car until given access, if late then we may have to rebook your appointment

•     Please call the practice when you arrive or make yourself known at the window. Please bear with us as we may be on the phone or dealing with a     patient.

You will be greeted at the door where a member of staff (in PPE) will ask:

•     Are you fit and healthy? – a medical history may be taken if not already completed

•     To use hand sanitiser on entering the building, and exiting the building

•     You will be required to bring a face covering

•  Prone to Hayfever/coughing - please bring handkerchief to cough into

•     Attend your appointment on your own unless a minor in which case they may attend with one carer from the same household. Escorts to wait outside Chaperones to be allowed in only where necessary i.e. Carer or parent of a minor

•     To follow and maintain social distancing while in the building, using the floor markings 

•     No Cash payments, contactless payment or online only. Payments may be made or taken prior to the appointment or taken over the phone afterwards where possible. If not we can use the card machines, with protective coverings and regular disinfection with alcohol wipes

•     Waiting area will be for minimum use to maintain 1m plus social distancing

•     Any consumables needed, brushes, tepes, whitening gel, cleaning tablets can be prepared prior to your appointment

If you want or need to book an appointment, please call us or send an email. We will then arrange an appointment for you as soon as possible. Both Paul and Mo are in the practice every day, answering calls and giving emergency and routine advice for any dental or oral health issues you may have.

If you have a problem over the weekend or just need advice please call the practice on 01993 702452 and listen to the answer machine.

Do keep checking the website and we will post any new information as soon as we have it

We are here to look after you. STAY SAFE